Dudley Metropolitan Borough Council Report of Local Government and Social Care Ombudsman

The Ombudsman has Issued a report following the Investigation of a complaint against Dudley MBC. The complaint was about an Education & Children's Services matter. The Ombudsman found that there had been fault on the part of the Council, and this had caused injustice to the complainant. Dudley MBC has agreed to take action which the Ombudsman regards as providing a satisfactory remedy for the complaint. Copies of the report will be available for public inspection during normal office hours at Dudley Council House, Priory Road and at Dudley Council Plus, Castle Street for three weeks starting on 1 August 2019. Anyone is entitled to take copies of the report or extracts from it. Copies will be supplied free of charge.