THE 2023 GP Patient survey was published earlier this year, revealing what patients thought of their local GP practice.

The annual survey saw around 760,000 patients complete a questionnaire asking about their experiences with the local GP surgery.

The NHS England figures showed overall satisfaction in GPs across England fell to its lowest level since the survey began in 2018, with 71.3% of patients rating the service as "good" or "very good" in 2023 – down from 72.4% in 2022.

But where are the highest-rated GP practices in the Black Country?

We ranked the top 10 in the area by the percentage of people who rated the service as good or very good, excluding those with fewer than 100 responses.

1. Northway Medical Centre, Sedgley

Of the 106 people who responded to the GP survey, 95.5% described their overall experience of Northway Medical Centre as "good" or "very good".

Some 68% said the practice was very good, while 27.5% said it was good.

A further 2.1% said it was poor or very poor.

2. St James Medical Practice, Dudley

Coming in second was St James Medical Practice, where 70.1% of 116 people said their experience at the practice was very good, and 24% described it as good.

It meant the practice was rated at least good by 94.1% of patients, making it the second-highest rated practice in the Black Country.

Meanwhile, 1.7% described the service as poor or very poor.

3. Dr Nambisan Surgery, Walsall

Dr Nambisan Surgery came in third with a score of 93.4%.

Some 81.3% of patients at the practice rated the service as very good, while a further 12.1% believed it was just good.

Meanwhile, 0.9% described the service as poor, but no one said it was very poor.

 

4. Glebefields Surgery, Tipton

Coming in just outside the top three was Glebefields Surgery, which 93.3% of 117 patients rated as good or very good.

The practice was rated very good by 69.7% of patients, and good by 23.6%.

However, 3.1% of patients thought the service was poor, with a further 0.7% describing it as very poor.

5. Newbridge Surgery, Tettenhall

Rounding out the top five GP practices in the Black Country was Newbridge Surgery.

Of the 114 patients who responded to the GP survey, 91.4% said their experience at the practice was either good or very good.

This included 66.1% saying the practice was "very good", the highest grade on the survey.

Joint 6th. Bilston Family Practice, and Dr Fowler, Wolverhampton

With 90.4% of patients grading the practices as good or very good, Bilston Family Practice, and Dr Fowler ranked sixth in the Black Country.

At the other end of the scale, just 6% said their overall experience of Bilston Family Practice was poor or very poor, while 4.2% graded Dr Fowler in the lower two grade brackets.

8. Bloxwich Medical Practice

Bloxwich Medical Practice lands at eighth in the Black Country.

This is thanks to 90.1% of patients at the practice describing their overall experience there as good or very good.

Of them, 58.1% said the service was very good, while 32.1% described it as good.

9. Alexandra Medical Centre, Halesowen

Coming it at ninth in the rankings is Alexandra Medical Centre.

Some 88.8% of the 129 patients who responded to the GP survey graded its service as good or very good.

At the other end of the scale, 2.7% said their experience at the practice was very poor.

10. Pedmore Medical Practice

Rounding out the top 10 GP practices in the Black Country is Pedmore Medical Practice, which was graded good or very good by 88.2% of patients who responded to the GP survey.

However, 0.9% rated the service as very poor, the lowest possible grade.