THE family of a Kidderminster girl with a rare life-limiting chromosome disorder have had their Christmas wish granted by a local builder, after they were left with no doors in the upstairs of their home.

Joanne Ford posted a desperate appeal on Facebook after the family were let down by a building firm hired to install a ramp, through-floor lift and wetroom for her four-year-old daughter Megan, who has multiple learning and physical disabilities which mean she can't talk, walk or eat solid foods.

Megan's disorder, Trisomy 9 Mosaic, has also caused her to have a curved spine and fused kidneys, and means she requires around-the-clock care.

Mum Joanne told The Shuttle: "We had some work carried out earlier in the year to make access easier for Megan, which included combining the main bedroom with her room to enable nighttime care.

"We had loads of problems including the ceiling falling down because it was rotten. The builders left us with no doors to three upstairs rooms and my other daughter's bedroom downstairs.

"They also left an opening to the loft which let a huge draft in and a musty smell, and no panel to Megan's hydrotherapy bath - all the wiring was exposed so we couldn't use it properly. It was a nightmare."

Joanne turned to Facebook to ask for help, and soon received a message from Kidderminster tradesman Mike Geddes, offering to come out and assess the damage.

"He said he was busy but would do his best to fit us in," said Joanne. "Mike came and quoted us the next day - despite having a broken foot!

"A couple of days later we had an email to say he had read about Megan's story online and wanted to do it all for free.

"My husband told me and I just broke down in tears. I couldn't believe it.

"He came a couple of days later and did the work in two days - he didn't even take a break.

"We've now got a complete full house conversion just in time for Christmas and it will make our lives so much easier."

Mike, who runs MG Carpentry, Joinery and General Building in Kidderminster, said he wanted to help the family after reading what they had been through.

He said: "A couple of my friends tagged me in the post on Facebook and I had a look at Megan's story - about people letting her down and charging them too much - and decided I'd just do it for free.

"She's such a lovely little person and I just didn't think anyone should have to go through what she has been through.

"I am quite busy but just thought let's move some things around and get it done in time for Christmas."

Read more about Megan's story on the 'Megan; Trisomy 9 Mosaic Star' Facebook page.